Privacy Policy
Oak Tree Rule Ltd is responsible for personal information submitted through this website. Contact us at hello@oaktreerule.com or write to 1 Devon Way, Longbridge, Birmingham B31 2TS, United Kingdom.
Enquiries and uploaded reports
When you contact us, request an estimate or upload a report, we process the contact details, project information and documents you provide to respond to your request and assess the work required. Please avoid including personal information unrelated to your enquiry. Processing needed to prepare a quotation is carried out to take steps at your request before entering a contract; other business correspondence is handled on the basis of our legitimate interest in responding to enquiries.
Website hosting, enquiry processing and email delivery use service providers acting on our behalf. Information is kept for as long as needed to handle your enquiry, deliver agreed services and meet applicable legal obligations; you can ask us about the retention of your specific records.
Analytics and cookies
We use Google Analytics 4 to understand general website usage. Analytics storage is denied by default and analytics cookies are only set after you accept. Google's tag may send cookieless measurement signals while storage remains denied. Advertising and remarketing storage remain denied. With consent, first-party analytics cookies such as _ga may last up to two years. You can reject or withdraw analytics cookie consent at any time.
Your rights
Under UK data protection law, you may ask to access or correct your personal information, request its deletion or restriction, object to processing based on legitimate interests, and request data portability where applicable. Where processing depends on consent, you can withdraw it. Some rights depend on the circumstances and applicable legal obligations.
Email hello@oaktreerule.com with a privacy request or concern. You can also complain to the Information Commissioner's Office.